Essential Series - Manual Height Adjustable Standing Desk

Shipping Policy

• We ship across India – free of charge.
• Orders ship within 1 business day and arrive in 3–7 days.
• You’ll get a tracking link via email or WhatsApp once shipped
• Delivered by trusted partners: Delhivery, Bluedart, and Amazon.

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Return & Cancellation Policy

• Cancel within 24 hours for free. After that, a small fee may apply.
• Once shipped, cancellations are not accepted – you can refuse delivery instead.
• No returns after successful delivery unless the item is damaged or defective.
• Report damages within 48 hours with photos/video for a refund or replacement.
• Refunds processed in 7–10 business days.
  

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• Motor: 2-year warranty for defects in motor function.
• Electronics: 1-year warranty on controller and power supply.
• Frame: 5-year structural warranty covering legs, bars, and joints.
• Desktop: 1-year warranty against peeling, cracking, or warping.
• What’s Covered: Material defects, faulty workmanship, and normal-use failures.
• What’s Not Covered: Damage from misuse, overloading, water, power surges, or improper assembly.
• To Claim: Email support@yoodesk.store with your order ID and issue photos/videos.
  

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Warranty Information for Sit and Stand Desk Frame

Thank you for choosing the Sit and Stand Desk Frame by [Your Company Name]! We are committed to providing you with high-quality products that enhance your workspace, and we stand behind our product with a comprehensive warranty.

Warranty Duration

• Motor and Steel Frame: 3 Years

• Electrical components: 1 Year

Coverage Details

This warranty covers defects in materials and workmanship for the specified duration, applicable under normal conditions of use. The following components are covered:

• Motor: Warranty covers the motor against manufacturing defects for a period of two years from the date of purchase.

• Electric Controller: Warranty covers the electric controller against manufacturing defects for one year from the date of purchase.

• Steel Frame: Warranty covers any manufacturing defects in the steel frame for five years from the date of purchase.

Exclusions

This warranty does not apply to damages or defects arising from:

• Physical damage, misuse, or failure to follow assembly instructions.

• Unauthorized modifications or repairs.

• Damage caused by exposure to water or other liquids, including short circuits.

• Normal wear and tear or cosmetic damage that does not affect product functionality.

Claim Process

To initiate a warranty claim, please follow these steps:

1. Contact Us: Reach out to our customer support via WhatsApp using your registered mobile number.

2. Provide Information: Include your order number, purchase date, and a description of the issue encountered with the product.

3. Case Registration: After submitting your claim, a case number will be generated for tracking purposes. Please retain this number for future reference.

Contact Information

For any warranty claims or questions, please contact us on WhatsApp at [91-9552187400]. Ensure you use the mobile number associated with your order for verification.

Jurisdiction

This warranty is governed by the laws of Nagpur, Maharashtra, India. Any disputes arising from this warranty will be subject to the jurisdiction of the courts in Nagpur, Maharashtra.

We appreciate your trust in our products and are dedicated to ensuring your satisfaction. If you have any questions or require further assistance, please don’t hesitate to reach out. Thank you for supporting !