3-year warranty on every Yoodesk frame — but please register it. Here's why it matters.
Every Yoodesk frame is backed by a 3-year warranty covering the frame, motors, and electronic components against manufacturing defects under normal use.
Important: you must register your warranty
We ask every customer to register their warranty after installation — and to do it the right way. Warranty cover applies only to products that are properly installed and registered. A product that has been uninstalled, or was never registered, is not eligible for warranty service.
We know this feels like an extra step, so here's the honest reason behind it:
- A height-adjustable desk has to be assembled and configured correctly to be safe. A poorly assembled or wrongly configured frame can fail, damage your equipment, or cause injury — and damage from incorrect installation is not a manufacturing defect, so it cannot be covered under warranty.
- To stand behind our 3-year promise, we need proof that your desk was installed correctly. That's what registration gives us — and it's what lets us approve your claims quickly later, without back-and-forth.
How to register (the right way)
- Complete your installation following the Installation Guide.
- Record a short video of your desk after installation — ideally showing it raising and lowering smoothly with the tabletop attached.
- Send the video, along with your name, order number, and delivery address, to us on WhatsApp at [+91-9552187400] or email support@yoodesk.store.
- We'll confirm your registration. That's it — you're covered.
Tip: testing the frame before attaching the tabletop can trigger a harmless E05 safety warning (the controller senses instability). Always attach the tabletop first, then test. If you see E05, message us — it's usually a quick fix.
What's covered
- Motor failure under normal use
- Electronic controller and handset faults
- Structural defects in the frame
What's not covered
- Products that were not registered or have been uninstalled
- Damage from incorrect installation or configuration
- Damage from misuse, overloading beyond the rated capacity, accidents, liquid damage, or unauthorised modification
- Normal wear, cosmetic marks, and the tabletop (where bought separately or self-supplied)
How to claim
If something goes wrong with a registered product, just WhatsApp us a short video of the issue along with your order number. No couriering units back and forth, no long email chains — in most cases we ship replacement parts directly to you, free of charge.
[+91-9552187400] · support@yoodesk.store · Available [10am–8pm IST]
