Warranty Information for Sit and Stand Desk Frame
Thank you for choosing the Sit and Stand Desk Frame by [Your Company Name]! We are committed to providing you with high-quality products that enhance your workspace, and we stand behind our product with a comprehensive warranty.
Warranty Duration
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Motor and Steel Frame: 3 Years
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Electrical components: 1 Year
Coverage Details
This warranty covers defects in materials and workmanship for the specified duration, applicable under normal conditions of use. The following components are covered:
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Motor: Warranty covers the motor against manufacturing defects for a period of two years from the date of purchase.
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Electric Controller: Warranty covers the electric controller against manufacturing defects for one year from the date of purchase.
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Steel Frame: Warranty covers any manufacturing defects in the steel frame for five years from the date of purchase.
Exclusions
This warranty does not apply to damages or defects arising from:
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Physical damage, misuse, or failure to follow assembly instructions.
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Unauthorized modifications or repairs.
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Damage caused by exposure to water or other liquids, including short circuits.
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Normal wear and tear or cosmetic damage that does not affect product functionality.
Claim Process
To initiate a warranty claim, please follow these steps:
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Contact Us: Reach out to our customer support via WhatsApp using your registered mobile number.
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Provide Information: Include your order number, purchase date, and a description of the issue encountered with the product.
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Case Registration: After submitting your claim, a case number will be generated for tracking purposes. Please retain this number for future reference.
Contact Information
For any warranty claims or questions, please contact us on WhatsApp at [91-9552187400]. Ensure you use the mobile number associated with your order for verification.
Jurisdiction
This warranty is governed by the laws of Nagpur, Maharashtra, India. Any disputes arising from this warranty will be subject to the jurisdiction of the courts in Nagpur, Maharashtra.
We appreciate your trust in our products and are dedicated to ensuring your satisfaction. If you have any questions or require further assistance, please don’t hesitate to reach out. Thank you for supporting !
